Enquête : 94 % de satisfaction client avec EasyBull

customer survey

Last December, we conducted a customer survey as part of EasyBull, the market-leading digital portal for cattle breeding.

We are extremely pleased with the result: an impressive overall satisfaction rate of 94%.

 

What's more, our users are so satisfied that they recommend EasyBull to other organisations. The reasons for this are reflected in the numerous positive feedbacks:

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Current preferences and requirements for the future

The following functions and modules are particularly appreciated:

  • Complete catalogue creation
  • Creation of presentations (PowerPoint)
  • Additional languages in website and catalogue
  • interfaces
  • Picture library

Some users have expressed a desire for breeding values from other breeds and countries, which we have already fulfilled by integrating breeding value sources from Germany, Austria, Switzerland, France, Ireland, Denmark, Sweden and the USA. Further countries and breeds are already being planned.

Further development, information channels and utilisation

As expected, "functional enhancements" is the top priority for further developments, followed by a "modern layout".

With regard to the information channels for EasyBull enhancements, the previous method (e-mail and news page in the EasyBull backend) was confirmed.

Regular use and many years of use confirm our customers' high level of satisfaction and trust in EasyBull.

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Interest in new products

In addition to the already familiar MICROLAB service areas, such as the website and online shop, the survey participants were particularly interested in the new products customer portal, service portal, employee portal and social media support.

We are here for you.

Would you like to find out more
about our new products?

MICROLAB GmbH

Hannesgrub Süd 6

4911 Tumeltsham


Contact
+43 7752 70 696
office@microlab.at
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